Job Description for Day Services Support Worker

Job Purpose

To implement support plans by directly providing practical, physical, social, and emotional support within day services. To create a supportive atmosphere in which service users can achieve maximum independence and enjoy a variety of activities whilst building relationships and friendships with other service users. To follow Cumbria Quality Cares policies and procedures.

Accountable To

The registered manager – Sharon Baxter

Main Activities

The specific requirements of each service user will vary, and these will be discussed with you and within individual personalised pen pictures. You will be required to support service users with a variety of needs such as dementia, physical disabilities, visual impairment, frailty, loneliness and others.

As a support worker you must be sensitive and responsive to the race, culture, religion, age, disability, gender, and sexuality of the service users who are receiving care and their representatives.

Specific Duties

You will provide support according to the service user specific needs. Your duties will include:

• Effectively communicating with service users, the multi-disciplinary team and Cumbria Quality Care
• Keeping accurate, factual written accounts of your time with service users
• Following the Cumbria quality Care policy with Medication as outlined in the policies and procedures
• An awareness of the service users emotional and spiritual needs
• Observing and following the Cumbria Quality Care health and safety policy

Daily Duties

Your duties may include:

• Supporting service users to take part in activities
• Adapting activities to suit all needs
• Supporting service users to build and maintain relationships and friendships
• Provide a welcoming and stimulating environment
• Follow daily activity plans, with flexibility to adapt and change as and when required
• Exercise as appropriate to the service users abilities

Personal Care

• Assisting service users with toileting and continence care
• Assisting service with foods and drinks
• Manual handling
• Pressure area care
• Catheter Care
• Emptying colostomy bags

Knowledge & Expertise

• General health and social care experience
• Ideally some experience of working within day services or with service users within their own homes or a care home
• Ideally Health and social care diploma level 2 or 3

Essential Requirements

An enhanced disclosure with the Criminal Records Bureau.